parcel notification by e-mail/sms
option of changing the delivery date
collection service for returns and
simplified returns without additional costs for recipients
in a second phase, post luxembourg will also offer exportservices from luxembourg (parcel connect export).
“with post luxembourg as a new strategic partner, we are ableto offer a service for luxembourg that is even better tailored tothe needs of b2c e-commerce customers,” says achim dünnwald, ceo ofdhl parcel. “this extends our proven ‘parcel union’ partnershipmodel to ten partners in 14 countries, in its third year ofexistence. in other markets too, we are continuing to work ongaining ‘local heroes’ as partners and on expanding our harmonizedparcel connect service throughout europe.”
as hjoerdis stahl, deputy managing director of post luxembourgand director of post courrier explains: “on average, around 9,000parcels from europe arrive at our national sorting center. thanksto parcel connect, we are able to offer our customers an evenbetter service and hope to further increase this volume,” shecontinues. “the cooperation with dhl parcel, and as a member of thedhl parcel europe network, also emphasizes the positioning of postluxembourg in the logistics area, in which we see goodopportunities for growth.”
parcel connect was introduced by deutsche post dhl in 2014 tosignificantly simplify, extend, and accelerate the shipping ofparcels in europe. today, 26 countries belong to the dhl parceleurope network.